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Live the High Life with New Flight Experiences in Delta’s Main Cabin

by Holly Riddle

Aug 22, 2019

© Richair | Dreamstime

Trends / Top Trends

You no longer have to pay extra for a better flying experience. With Delta’s new perks in economy class, you can feel like you’re flying business or first class without the hefty price tag. Starting this November, the main cabin experience includes hot towel service, welcome cocktails and bistro-style dining.

 

“This is about investing in every single customer who chooses Delta, no matter where they sit on the plane,” said Allison Ausband, senior vice president, in-flight service, Delta Air Lines. “The thoughtful touches we’re investing in throughout the new Main Cabin experience were designed by flight attendants with one goal in mind — delivering an exceptional experience that our customers will rave about and one that our team, the best in the business, is proud to deliver.”

 

Now, you can expect to be welcomed by the lead flight attendant in the gate house, with a personalized greeting at the board door. After departure, you’ll receive a welcome cocktail (to start, these will be Bellinis made from infused peach puree and sparkling wine) and a refreshing hot towel. At dinnertime, the new bistro-style meal service will give you upgraded appetizers and entrees you can mix and match to fit your preferences. The dining experience is also enhanced via custom dinnerware and new cutlery and placemats. Dessert is served separately, after meal service, and accompanied by coffee, tea, wine or water. As a thank you for flying, guests will receive Ghiradelli farewell chocolates.

 

Delta tested this new economy-class flight experience on select routes for more than a year.

 

“With this service, at the end of the flight I know I’ve made a difference in the customer’s journey,” said Michael Miller, flight attendant, Delta Air Lines. “I know I’ve had the opportunity to not only offer an exceptional onboard experience, but also to engage with customers and create special moments for them.”

 

The new main cabin experience is limited to international flights with at least a 6.5-hour flight time, or select shorter, international flights with Delta One and Delta Premium Select service.

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