When it comes time to plan the next trip, travelers in the digital age have a seemingly overflowing amount of resources at their fingertips. Depending on your destination, budget and purpose for travel, certain apps can cater to specific travel needs and intentions. For those traveling for business or who have years of travel experience under their belts, the Lola travel-planning app streamlines services and consolidates your information into one easy-to-use platform.
From the team that developed Kayak.com, Lola is an experiment in artificial intelligence that uses technology to serve as a veritable personal assistant during every step of the travel process. The app gathers data over time regarding the traveler’s preferences, including data particularly useful for business travelers such as preferred airline, hotel chain, plane seat and class. Lola cares enough to provide the user with the top search results that will provide the best point accrual or allow the traveler to earn the largest number of points for any given trip.
In addition to AI, the app also relies on a team of professional concierges that are trained travel agents and customer service representatives to handle on-the-spot requests and queries beyond the scope of AI, such as canceled flights, missed connections or lodging-related nightmares that requiring re-booking. While it’s not a first stop for travelers, Lola can collect and manage your virtual luggage and assist you along the way.
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