FX Excursions

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Shangri-La Hotels & Resorts Delivers Special Moments Thanks to Unique Hotel Jobs

by Kimberly Krol Inlander

Mar 9, 2023

© Shangri-La


Shangri-La Hotels & Resorts aims to create special moments for guests. In order to do so, several of the brand’s team members play unique roles at specific properties. Learn more about some of the luxury hotel chain’s most unique hotel jobs.



© Shangri-La


Frankincense Sommelier at Shangri-La Al Husn, Muscat

In Muscat, Oman, overlooking the Gulf of Oman, Shangri-La Al Husn, an adults-only clifftop retreat, is home to the first accredited Frankincense Sommelier in Oman, Khalid Al Amri. He educates guests about the aromatic resin and its role in the country, as well as overseeing the property’s welcome experiences, guided tours and the private frankincense garden with 21 frankincense trees. At Luban Spa, find treatments infused with frankincense oil.



© Shangri-La


Baklava Butler at Shangri-La Bosphorus

Talk about a tasty job: in Istanbul, Shangri-La’s Baklava Butler teaches guests more about Turkey’s culinary delights. The world’s first Baklava Butler, dressed traditionally, presents the historic sweet dish that dates back to the Ottoman Empire. The delicacy served at the hotel is baked to order from a specialty shop in Gaziantep, known as the birthplace of baklava.



© Shangri-La


Turtle Ranger at Shangri-La Barr Al Jissah

Another Muscat property, this family-friendly resort runs a Turtle Care Project to protect endangered hawksbill and green turtle species. The on-site Turtle Ranger brings awareness to guests and the local community through educational activities like talks and viewings.



© Shangri-La


Heli-Butler at Shangri-La Le Touessrok

In Trou d’Eau Douce, Mauritius, enjoy Indian Ocean views, white-sand beaches, dining experiences, a private island and two 18-hole golf courses. A Heli-Butler and the Heli-Butler offer help create a once-in-a-lifetime dining experience for guests, lifting them into the sky on a private helicopter for a bird’s eye view of the island before a gourmet picnic lunch including caviar, foie gras, lobster rolls and Champagne.


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