Tourism Ireland

Pro Moves When Dealing With The Hotel Front Desk

by Matt Rimer

Sep 17, 2015

© TasFoto | Dreamstime

Tips / Travel

Hotels often hang in the balance of falling to one of two extremes: They can be magical just as easily as they can be a nightmare. Often the only thing standing between one and the other are the front desk attendants. Act kind and they might reciprocate. Rub them the wrong way and they’ll leave you to fend for yourself.

 

Upgrades

Unsold rooms will go to waste, so it is important to always ask for a room upgrade. Just don’t do it in front of other guests. Speak softly or wait until there is no one else nearby, and the attendant will be more apt to make an exception for you. If your room is particularly bad (stains, infestations), ask the manager to put you up in another hotel.

 

What To Ask For

While sheets and pillowcases are washed regularly, the blankets, duvets and bed skirts are not. Make sure to ask for clean linens so you can feel comfortable as you sleep.

 

Asking For Travel Advice

Don’t ask the concierge or the attendants behind the desk where the best places in town are. They often send you to the obvious tourist traps. Instead, ask the bellhop or kitchen staff — they’re more likely to give you an honest answer.

 

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