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Tourism Industry Offers Job Training to Refugees

by Susan Finch

Jun 1, 2020

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Trends / Top Trends

Luxury travel was once about indulgent relaxation and experiences, but more travelers are looking to give back and support socially conscious initiatives. Heartland Alliance, a global anti-poverty organization, helps refugees adapt to their new surroundings with job hospitality training. The Four Seasons Hotel Chicago and other luxury hotel properties welcome the program.


Although many governments, including the United States, offer small stipends for 90 days, it’s not enough to create financial security. Entry-level positions in hospitality often require little working experience in departments like housekeeping, food and banquet services, and security.


There’s also another reason beyond the minimal amount of work experience required to begin working in hospitality. Despite the entry-level positions, pay at luxury hotels are still usually higher than in other sectors. The increase in pay gives vulnerable workers a leg up on gaining financial stability while they improve their skills to move into higher positions.


Luxury hotels are typically made up of a large community of workers and contractors that can help refugees feel relief from isolation. With access to other entry-level workers in the program and mentors, refugees can help find connections and understand what it takes to become successful. It’s not just guests, but hotel employees who receive the benefits of a home away from home hospitality.


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